Etiquette

To make an appointment or schedule a phone consultation please email me on: clio@wilddivine.co.uk

 

Phone calls

Are arranged by email and are essential before booking a session.

 

Booking Procedure

After your email enquiry, I’ll give you a choice of times to speak on the phone.

During the phone call, I’ll find out your intentions, what you need to be addressed, and tell you what to expect in the session. Then we will make a provisional booking.

I will email you details of how to make your deposit or full payment for your session. I will confirm your booking when I receive it.

The balance must be paid before the session starts either online or in person.

Intuitive healing sessions need to be booked a minimum of 48 hours in advance unless you are a regular client.

 

Terms and Conditions

Cancellation Policy

Wild Divine believes in being transparent in business, and that includes my cancellation policy. Due to experience I have had to create a cancellation policy. In the event of illness a session can be rescheduled without incurring a cancellation charge. If it can’t be rescheduled the terms below apply.

If you cancel or reschedule a session or program after paying a deposit:

~ 15 days in advance: a full refund is returned.

~ 8 14 days in advance: 15% is due as an admin fee*.

~ 3 to 7 days in advance: 40-50% is payable as an admin fee*.

~  Within 48 hours: no refunds are payable.

* I will refund the rest of your deposit within 3 working days.

 

If I need to cancel the session you will receive your entire payment back asap.

 

By paying for the first session you indicate your agreement to these cancellation terms. If you have any questions about this policy please discuss them with me before paying.

 

If you pay in advance and want to reschedule but do not communicate with me for 3 months after the payment, you forfeit the right to any refund.

 

I look forward to meeting you

 

Love

Clio